Terms & Conditions

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Power Pilates UK Ltd. may alter the information on its web site from time to time. Power Pilates UK Ltd. shall have no liability arising from the use by any party of the information on this web site. Power Pilates UK Ltd. does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Power Pilates UK Ltd. exclude all liability for contamination or damage caused by any virus or electronic transmission.

Change of Trainer

Although we will try to let you know where possible, we reserve the right to change trainers at any given time without notifying the client.

3 strike Rule

3 or more late cancellations/absences within a one month period will result in an automatic charge of a Drop-In Class i.e. £24

WAIT LIST PROCEDURE

If you can’t get into your preferred class, please add yourself to the wait list as spaces often do become available. If you are added to the class then you will automatically be notified by email (please make sure you have ticked the box to receive our emails on your online profile) However, if someone late cancels (less than 24 hours to go until the class) then you will not be added to the class, so it’s always a good idea to check just before the class to see if there is a space.

24 Hour CancelLation Policy

Please note that we offer a 24 hour cancelation policy as we are a small group class. If you need to cancel for any reason please be sure to do this 24 hours or more before your class, otherwise you will be charged as if you attended the class.

Refund Policy

  • We strongly advise that you book in advance to ensure your place, as there is a maximum limit of six people per class.

  • Cancellations less than 24 hours prior to the class will not be refunded.

  • Cancellations over 24 hours prior to the class will receive a credit towards a future class based on availability and similar cost.

Privacy & Security Policy

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.

Power Pilates UK Ltd. will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.

Package Terms

Each package has an individual expiry period. Please check before purchase.